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Orders
Below are some of are common questions about orders
How do I make a purchase?
Making a purchase is simple! Browse our collections at TeeXpressUSA.com, add your favorite items to your cart, and proceed to checkout. We accept secure payments through the options provided on the site.
How do I know if my order is confirmed?
Once your order is successfully placed, you’ll receive a confirmation email with your order details. Be sure to check your inbox (and spam folder, just in case) for this confirmation.
Can I customize my order?
Answer DYes! Personalization is completely free at TeeXpressUSA. Add your customization details during checkout or contact us at info@teexpressusa.com for assistance.escription
What should I do if I made a mistake on my order?
Answer Descriptionf you notice an error in your order, contact us immediately at info@teexpressusa.com. We’ll work with you to correct the issue as long as the order hasn’t been processed yet.
How can I track my order?
Once your order is shipped, you’ll receive an email with a tracking number. Use this number to track your order’s journey directly from the shipping provider’s website.
Can I change my shipping address after my order is placed?
Yes, you can change your shipping address if your order hasn’t been processed for shipment yet. Contact us as soon as possible at info@teexpressusa.com with your updated information, and we’ll do our best to accommodate the change.
Shipping & Returns
Below are some common questions about shipping, returns, and exchanges
What are your shipping options?
We offer standard and express shipping options within the U.S. All orders are processed promptly to ensure fast delivery, and you’ll receive tracking information via email once your order is shipped.
Do you ship internationally?
Currently, we only ship within the United States. Stay tuned for updates as we expand our shipping options in the future!
What is your return policy?
We accept returns for unworn, unwashed items in their original condition within 30 days of purchase. Customized items are final sale unless there is a defect or error on our part. Please contact info@teexpressusa.com to initiate a return.
What should I do if my order arrives damaged?
Answer DIf your order arrives damaged or defective, contact us at info@teexpressusa.com within 7 days of delivery. Please include photos of the damaged items, and we’ll work to resolve the issue quickly.escription
How long does it take to process a return?
Returns are typically processed within 7-10 business days after we receive your item. Refunds will be issued to your original payment method, and you’ll receive a confirmation email once the return is completed.
Can I exchange an item?
Yes, exchanges are allowed for non-customized items. Contact us at info@teexpressusa.com to arrange an exchange. Exchanges are subject to product availability.
How do I return an item?
To return an item, email us at info@teexpressusa.com with your order number and reason for the return. We’ll provide you with instructions and a return shipping address.
special and large orders
Large Orders? Let's Collaborate.
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